VCC Live to osTicket
migration service
Extremely easy , no special skill set or programming required. A complete VCC Live to osTicket data migration instrument.
VCC Live to osTicket
The best VCC Live to osTicket tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just choose customer info you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise required. Just pick what data will go to the new system and observe the miracle happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost critical customer support details.Easy process
You don’t have to bother about coding or constantly control each record moved.
Just link your source and target, tick what you want to migrate and allow the Migration Wizard do the rest for you.
Data maintenance
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can see your credentials or other information.
You may be certain with HDM no hacker attacks will take place.
Data mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.
Guided migration
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we work to deliver the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from VCC Live to osTicket
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in osTicket.Next
Retained link between object and people
When migrating your records from VCC Live to osTicket we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from VCC Live to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to osTicket work
-
Get ready
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from VCC Live to osTicket.
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Connect VCC Live
Fill in the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.
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Link osTicket
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket everything
Once everything's validated, find a quiet time with the least load on the support staff and start migrating from VCC Live to osTicket.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your osTicket import
Our team would be more than happy to perform a personalized migration if you have special needs.
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