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VCC Live to Odoo
migration service

Trouble-free , no special know how or programming required. A complete VCC Live to Odoo data migration tool.

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The best VCC Live to Odoo tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick customer info you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target solution and observe the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing vital customer support details.
Automated tool

Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as possible.

Attach the help desks, pick records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

You data is everything which is why we created a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from VCC Live to Odoo

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Odoo.

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Sustained connection between object and people

When migrating your records from VCC Live to Odoo we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from VCC Live to Odoo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from VCC Live to Odoo work

  • Get ready

    Register and go to our migration software.

  • Choose and link your VCC Live support desk with HDM.

  • Connect Odoo

    Grant access to your Odoo account.

  • Detail your business needs

    Let us understand precisely what components of your migration you need to fine-tune

  • Have your preferences estimated

    We will analyze your application and get back to you with a total price and a scope of work.

  • Migrate from VCC Live to Odoo all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Odoo import

Our team would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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