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VCC Live to NetKeeper
migration service

Effortless , no special know how or programming required. A complete VCC Live to NetKeeper data migration instrument.

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Your best tool for VCC Live to NetKeeper data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on the records you need to move and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and see the magic happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost vital customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool interface simple to use as possible.

Connect the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we developed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Data mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to choose the data arrangement, when it starts, and how.

Our developers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from VCC Live to NetKeeper

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in NetKeeper.

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Sustained connectivity between object and people

When migrating your data from VCC Live to NetKeeper we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from VCC Live to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VCC Live to NetKeeper work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect VCC Live

    Choose and connect your VCC Live support desk with HDM.

  • Give the right to access your NetKeeper account.

  • Express your requirements

    Let us know what components of your migration you wish to modify

  • Get your requirements estimated

    We'll research your application and send you with a price and a scope of tasks.

  • Migrate from VCC Live to NetKeeper all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your NetKeeper import

Our staff would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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