VCC Live to Manage Engine
migration service
Effortless , no special knowledge or coding required. A complete VCC Live to Manage Engine data migration software.
VCC Live to Manage Engine
Your best tool for VCC Live to Manage Engine data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply choose what data you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and enjoy the wonders happening.Record completion
Move your help desk info in full to make certain that no ticket is missing essential customer service information.Simple and easy process
No need to worry about coding or constantly watch each record transferred.
Just link your source and target, pick what you need to migrate and allow the tool deal with the remainder.
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.
You can rest assured that with HDM no hacker attacks will take place.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Simple & effective
In just a couple of buttons to press it is possible to select the data arrangement, when it starts, and in what order.
Our software considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. However, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from VCC Live to Manage Engine
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Manage Engine.Next
Retained connectivity between object and people
When migrating your data from VCC Live to Manage Engine we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to Manage Engine work
-
Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from VCC Live to Manage Engine.
-
Link VCC Live
Complete the form with required credentials to permit our data migration tool to retrieve information from your current help desk.
-
Link Manage Engine
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
-
Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
-
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to Manage Engine all data
When everything's tested, find a quiet time with the least load on the support department and begin migrating from VCC Live to Manage Engine.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Manage Engine import
Our staff would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…
Data Migration 101
Leverage the Benefits & Save Money on a Help Desk System
If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…