VCC Live to LiveHelpNow
migration service
Trouble-free , no special knowledge or programming required. A complete VCC Live to LiveHelpNow data migration tool.
VCC Live to LiveHelpNow
The best VCC Live to LiveHelpNow tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply choose customer info you need to migrate and start the transition right away.Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and observe the miracle happening.Data completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer support information.Automated tool
Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.
Connect the help desks, select records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you left it.
Security is priority
Information is everything which is why we designed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of producing great customer service, we always want to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from VCC Live to LiveHelpNow
Strong security of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in LiveHelpNow.Next
Maintained link between object and people
When migrating your records from VCC Live to LiveHelpNow we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to LiveHelpNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to LiveHelpNow work
-
Get ready
Sign-up and go to our migration software.
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Connect VCC Live
Opt and link your VCC Live service desk with HDM.
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Link LiveHelpNow
Grant access to your LiveHelpNow account.
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Express your requirements
Let us know what aspects of your migration you need to adjust
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Have your needs estimated
We'll investigate your application and send you with a price and a scope of work.
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Migrate from VCC Live to LiveHelpNow everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your LiveHelpNow import
Our team would be more than happy to run a custom migration if you have specific needs.
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