VCC Live to KronoDesk
migration service
Extremely easy , no special know how or coding required. A complete VCC Live to KronoDesk data migration tool.
VCC Live to KronoDesk
The best VCC Live to KronoDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on the records you need to move and start the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and see the magic happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated tool
Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool simple to use as possible.
Attach the platforms, select records, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Security is priority
You data is everything which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Efficient out-of-the-box solution
In just a few clicks it will be possible to choose what goes where, when it goes, and how.
Our developers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.
Great service first
Outside of producing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from VCC Live to KronoDesk
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in KronoDesk.Next
Retained association between object and people
When migrating your records from VCC Live to KronoDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from VCC Live to KronoDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to KronoDesk work
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Get ready
Register and go to our migration tool.
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Connect VCC Live
Select and link your VCC Live support desk with HDM.
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Connect KronoDesk
Grant the right to access your KronoDesk account.
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Express your business needs
Let us know exactly what aspects of your migration you need to fine-tune
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Have your requirements estimated
We will analyze your application and get back to you with a the overall cost and a scope of tasks.
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Migrate from VCC Live to KronoDesk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your KronoDesk import
Our team would be more than happy to perform a custom migration if you have special demands.
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