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VCC Live to Keeping.com
migration service

Trouble-free , no special know how or programming required. A complete VCC Live to Keeping.com data migration tool.

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The best VCC Live to Keeping.com tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on customer info you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the new platform and observe the miracle happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer support details.
Automated tool

Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as possible.

Connect the platforms, select records, click ok, and you’re done!

Data maintenance

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your passwords or other information.

You can be sure that with HDM no data breaches are possible.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we aim to propose the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from VCC Live to Keeping.com

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Keeping.com.

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Maintained connection between object and people

When migrating your records from VCC Live to Keeping.com we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VCC Live to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from VCC Live to Keeping.com work

  • Get ready

    Register and go to our migration wizard.

  • Connect VCC Live

    Select and link your VCC Live support desk with HDM.

  • Give access to your Keeping.com account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you would like to tweak

  • Have your preferences estimated

    We'll investigate your case and get back to you with a total price and a scope of work.

  • Migrate from VCC Live to Keeping.com everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Keeping.com import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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