VCC Live to Kayako
migration service
Extremely easy , no special expertise or coding required. A complete VCC Live to Kayako data migration software.
VCC Live to Kayako
The best VCC Live to Kayako tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose customer info you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the miracle happening.Data completion
Migrate your help desk info in full to make sure that no ticket is missing critical customer support details.Easy procedure
You don’t have to bother about scripting or constantly watch each piece of info moved.
Just attach both platforms, tick what you need to take to a new database and let the Migration Wizard do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you expected.
Data safety is priority
Information is key which is why we designed a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You’re in control
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and how.
Our software considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Outside of producing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from VCC Live to Kayako
Strong security of your records
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Kayako.Next
Maintained relation between object and people
When migrating your records from VCC Live to Kayako we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to Kayako
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to Kayako work
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Get ready
Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from VCC Live to Kayako.
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Connect VCC Live
Fill in the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Connect Kayako
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Kayako everything
Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from VCC Live to Kayako.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Kayako import
Our team would be more than happy to run a custom migration in case you have special needs.
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