VCC Live to Issuetrak
migration service

Automated tool

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as possible.

Link the help desks, pick data, click ok, and the migration is ready!

Preserved data links

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

You data is key which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to increase the general experience.