VCC Live to Intercom
migration service
Extremely easy , no special expertise or coding required. A complete VCC Live to Intercom data migration tool.
VCC Live to Intercom
The best VCC Live to Intercom tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Simply pick what data you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and enjoy the magic happening.Data completion
Move your help desk records in full to ensure that no ticket is missing vital customer support information.Automated tool
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.
Attach the help desks, choose data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we designed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Record mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Guided migration
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer service, we always want to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from VCC Live to Intercom
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Intercom.Next
Retained connection between object and people
When migrating your records from VCC Live to Intercom we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to Intercom
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to Intercom work
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Get ready
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from VCC Live to Intercom.
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Link VCC Live
Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.
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Link Intercom
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Intercom all data
When everything's validated, determine a quiet time with the least load on the support team and begin migrating from VCC Live to Intercom.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Intercom import
Our team would be more than happy to run a customized migration in case you have particular requirements.
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