VCC Live to Integria IMS
migration service
Smooth , no special know how or programming required. A complete VCC Live to Integria IMS data migration tool.
VCC Live to Integria IMS
Your best tool for VCC Live to Integria IMS data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just decide on customer info you need to transfer and start the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the new platform and observe the wonders happening.Record structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost critical customer service details.Automated migration
Scared that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool user friendly as it can possibly be.
Attach the platforms, pick records, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
You data is everything which is why we designed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a few clicks it will be possible to pick what goes where, when it goes, and in what order.
Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service first
Apart from producing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from VCC Live to Integria IMS
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in Integria IMS.Next
Sustained link between object and people
When migrating your data from VCC Live to Integria IMS we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from VCC Live to Integria IMS
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to Integria IMS work
Prepare
Register and go to our migration software.
Connect VCC Live
Select and connect your VCC Live support desk with HDM.
Connect Integria IMS
Grant access to your Integria IMS account.
Outline your business needs
Let us understand precisely what elements of your migration you would like to modify
Have your needs estimated
We will analyze your case and get back to you with a total price and a scope of work.
Migrate from VCC Live to Integria IMS all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Integria IMS import
Our staff would be more than happy to perform a personalized migration if you have special demands.
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