VCC Live to HelpSite
migration service
Effortless , no special expertise or programming required. A complete VCC Live to HelpSite data migration instrument.
VCC Live to HelpSite
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.Optimal & Precise
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of informationReasons to use Help Desk Migration to switch from VCC Live to HelpSite
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in HelpSite.Next
Retained link between object and people
When migrating your data from VCC Live to HelpSite we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to HelpSite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from VCC Live to HelpSite work
Prepare
Sign up and go to our migration wizard.
Link VCC Live
Choose and connect your VCC Live support desk with HDM.
Link HelpSite
Grant the right to access your HelpSite account.
Clarify your needs
Let us know exactly what parts of your migration you need to adjust
Get your needs estimated
We'll research your case and get back to you with a cost and a scope of work.
Migrate from VCC Live to HelpSite all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional run your HelpSite import
Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation