VCC Live to HelpSite
migration service
Effortless , no special expertise or programming required. A complete VCC Live to HelpSite data migration instrument.
VCC Live to HelpSite
Your best tool for VCC Live to HelpSite data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply decide on customer info you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and observe the miracle happening.Record completion
Move your help desk data in full to make certain that no ticket is missing vital customer service details.Automated migration
Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool simple to use as possible.
Link the platforms, select records, click ok, and you’re done!
Intact connections
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you expected.
Security is priority
Information is key which is why we designed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You’re in charge
Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and how.
Our tech engineers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of producing great customer service, we always aim to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to switch from VCC Live to HelpSite
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in HelpSite.Next
Retained link between object and people
When migrating your data from VCC Live to HelpSite we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to HelpSite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to HelpSite work
-
Prepare
Sign up and go to our migration wizard.
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Link VCC Live
Choose and connect your VCC Live support desk with HDM.
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Link HelpSite
Grant the right to access your HelpSite account.
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Clarify your needs
Let us know exactly what parts of your migration you need to adjust
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Get your needs estimated
We'll research your case and get back to you with a cost and a scope of work.
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Migrate from VCC Live to HelpSite all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your HelpSite import
Our staff would be more than happy to run a personalized migration in case you have particular demands.
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