VCC Live to HelpDesk
migration service
Extremely easy , no special expertise or coding required. A complete VCC Live to HelpDesk data migration software.
VCC Live to HelpDesk
The best VCC Live to HelpDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Just decide on the records you need to move and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new platform and see the magic happening.Data completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer support details.Automated tool
Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool user friendly as possible.
Attach the help desks, select data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
Information is key which is why we created a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to choose the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of providing great customer service, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from VCC Live to HelpDesk
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in HelpDesk.Next
Sustained connection between object and people
When migrating your records from VCC Live to HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from VCC Live to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to HelpDesk work
-
Get ready
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from VCC Live to HelpDesk.
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Connect VCC Live
Fill out the form with required credentials to allow our data migration tool to fetch information from your current help desk.
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Link HelpDesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
-
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HelpDesk all data
Once everything's validated, choose a quiet time with the least load on the support department and start migrating from VCC Live to HelpDesk.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your HelpDesk import
Our team would be more than happy to run a customized migration in case you have specific demands.
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