VCC Live to HappyFox
migration service

Effortless , no special skill set or coding required. A complete VCC Live to HappyFox data migration instrument.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from VCC Live to HappyFox

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in HappyFox.

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Retained relation between object and people

When migrating your data from VCC Live to HappyFox we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from VCC Live to HappyFox

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from VCC Live to HappyFox work

  • Prepare

    Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from VCC Live to HappyFox.

  • Complete the form with required credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect HappyFox

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HappyFox all data

    Once everything's tested, find a quiet time with the minimal load on the support team and start migrating from VCC Live to HappyFox.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your HappyFox import

Our staff would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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Help Desk Migration service


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