VCC Live to Front
migration service
Trouble-free , no special knowledge or coding required. A complete VCC Live to Front data migration tool.
VCC Live to Front
The best VCC Live to Front tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply pick the records you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and see the magic happening.Data completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer service information.Automated tool
Scared that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.
Link the help desks, pick records, click ok, and you’re done!
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our team members have access to your passwords or records.
You can rest assured that with HDM no hacker attacks will take place.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.
Guided migration
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from VCC Live to Front
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Front.Next
Maintained relation between object and people
When migrating your records from VCC Live to Front we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to Front work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from VCC Live to Front.
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Link VCC Live
Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
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Link Front
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Front everything
When everything's tested, find a quiet time with the minimal load on the support department and start migrating from VCC Live to Front.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Front import
Our team would be more than happy to run a custom migration in case you have particular requirements.
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