VCC Live to EBC Group
migration service
Trouble-free , no special skill set or programming required. A complete VCC Live to EBC Group data migration instrument.
VCC Live to EBC Group
The best VCC Live to EBC Group tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply pick what data you need to migrate and start the transition right away.Simple transition process
No tech expertise required. Just pick what data will go to the target solution and enjoy the miracle happening.Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost vital customer support information.Simple and easy process
You don’t have to bother about scripting or constantly control each record transferred.
Just attach your source and target, pick what you need to migrate and allow the Migration Wizard deal with the rest for you.
Data maintenance
Your customer data migrates unite , you can take our word.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.
You may be sure that with HDM no hacker attacks are possible.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press you will be able to select what goes where, when it goes, and how.
Our developers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we work to propose the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from VCC Live to EBC Group
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in EBC Group.Next
Retained connectivity between object and people
When migrating your records from VCC Live to EBC Group we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to EBC Group
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to EBC Group work
-
Get ready
Sign-up and go to our migration wizard.
-
Connect VCC Live
Choose and link your VCC Live service desk with HDM.
-
Connect EBC Group
Grant the right to access your EBC Group account.
-
Outline your needs
Let us know what parts of your migration you need to adjust
-
Get your requirements estimated
We'll investigate your case and get back to you with a total price and a scope of work.
-
Migrate from VCC Live to EBC Group all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your EBC Group import
Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…
Help Desk System Reviews
Service Desk vs Help Desk: What’s the Difference?
Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…