VCC Live to DigitalGenius
migration service
Extremely easy , no special skill set or coding required. A complete VCC Live to DigitalGenius data migration instrument.
VCC Live to DigitalGenius
Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import only.Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.Complete & Accurate
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of dataWhy you should use Help Desk Migration to migrate data from VCC Live to DigitalGenius
Strong safety of your records
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in DigitalGenius.Next
Sustained connection between object and people
When migrating your records from VCC Live to DigitalGenius we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from VCC Live to DigitalGenius
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from VCC Live to DigitalGenius work
Get ready
Sign-up and go to our migration service.
Connect VCC Live
Select and connect your VCC Live service desk with HDM.
Connect DigitalGenius
Grant the right to access your DigitalGenius account.
Clarify your requirements
Let us know what elements of your migration you need to modify
Get your needs estimated
We shall analyze your application and get back to you with a price range and a scope of work.
Migrate from VCC Live to DigitalGenius all data
Move all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your DigitalGenius import
Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation