VCC Live to DevOps board
migration service

Extremely easy , no special know how or coding required. A complete VCC Live to DevOps board data migration tool.

More details

The best VCC Live to DevOps board tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer service details.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each record transferred.

Just attach your source and target, tick what you need to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your passwords or records.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select the data arrangement, when it goes, and how.

Our software took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to propose the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from VCC Live to DevOps board

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in DevOps board.

Next

When migrating your records from VCC Live to DevOps board we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VCC Live to DevOps board

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from VCC Live to DevOps board work

  • Get ready

    Sign-up and go to our migration service.

  • Connect VCC Live

    Select and connect your VCC Live support desk with HDM.

  • Grant the right to access your DevOps board account.

  • Detail your requirements

    Let us understand precisely what aspects of your migration you wish to adjust

  • Have your requirements estimated

    We will investigate your application and get back to you with a price and a scope of work.

  • Migrate from VCC Live to DevOps board all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your DevOps board import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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