VCC Live to Deskpro
migration service
Smooth , no special expertise or coding required. A complete VCC Live to Deskpro data migration tool.
VCC Live to Deskpro
Your best tool for VCC Live to Deskpro data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on the records you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and see the magic happening.Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer service details.Automated migration
Scared that you’ll need special skills to migrate your info? Worry not as we ensured that our tool accessible as possible.
Connect the help desks, choose data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we created a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might ever need.
Simple & effective
In just a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and how.
Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Except providing great customer support services, we always strive to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from VCC Live to Deskpro
Strong security of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Deskpro.Next
Maintained connection between object and people
When migrating your data from VCC Live to Deskpro we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from VCC Live to Deskpro work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from VCC Live to Deskpro.
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Connect VCC Live
Fill out the form with requested credentials to permit our data migration tool to access data from your current help desk.
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Link Deskpro
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Deskpro all data
When everything's validated, choose a quiet time with the least load on the support department and start migrating from VCC Live to Deskpro.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Deskpro import
Our staff would be more than happy to run a custom migration in case you have special demands.
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