VCC Live to DataKnowl
migration service

Effortless , no special skill set or coding required. A complete VCC Live to DataKnowl data migration software.

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Your best tool for VCC Live to DataKnowl data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and observe the magic happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool accessible as possible.

Attach the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your information comes unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees have access to your credentials or records.

You may be certain with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we strive to deliver the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from VCC Live to DataKnowl

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in DataKnowl.

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Maintained relation between object and people

When migrating your data from VCC Live to DataKnowl we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from VCC Live to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VCC Live to DataKnowl work

  • Prepare

    Sign up and go to our migration tool.

  • Opt and connect your VCC Live service desk with HDM.

  • Connect DataKnowl

    Grant the right to access your DataKnowl account.

  • Clarify your business needs

    Let us know what aspects of your migration you would like to modify

  • Get your preferences estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from VCC Live to DataKnowl all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your DataKnowl import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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