VCC Live to CSV
migration service
Trouble-free , no special expertise or programming required. A complete VCC Live to CSV data migration instrument.
VCC Live to CSV
The best VCC Live to CSV tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply choose customer info you need to move and start the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and observe the magic happening.Data completion
Transfer your help desk info in full to ensure that no ticket has lost critical customer service information.Automated tool
Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool accessible as possible.
Connect the help desks, select records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you expected.
Security is priority
You data is key which is why we designed a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Outside of producing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from VCC Live to CSV
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in CSV.Next
Sustained link between object and people
When migrating your records from VCC Live to CSV we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to CSV
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to CSV work
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Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from VCC Live to CSV.
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Link VCC Live
Fill out the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
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Link CSV
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to CSV all data
Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from VCC Live to CSV.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your CSV import
Our team would be more than happy to run a customized migration if you have special needs.
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