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VCC Live to CrazyCall
migration service

Effortless , no special knowledge or programming required. A complete VCC Live to CrazyCall data migration tool.

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Your best tool for VCC Live to CrazyCall data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the wonders happening.
Record completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer support details.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Connect the help desks, select records, click ok, and you’re done!

Data dependency

Your customer info comes complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members can see your credentials or other information.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Simple & effective

In only a couple of clicks it will be possible to pick what goes where, when it starts, and how.

Our developers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from VCC Live to CrazyCall

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in CrazyCall.

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Maintained connectivity between object and people

When migrating your data from VCC Live to CrazyCall we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VCC Live to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VCC Live to CrazyCall work

  • Prepare

    Sign-up and go to our migration software.

  • Pick and link your VCC Live support desk with HDM.

  • Connect CrazyCall

    Give the right to access your CrazyCall account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you would like to tweak

  • Have your preferences estimated

    We will investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from VCC Live to CrazyCall all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your CrazyCall import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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