VCC Live to ConnectWise
migration service
Trouble-free , no special skill set or programming required. A complete VCC Live to ConnectWise data migration software.
VCC Live to ConnectWise
The best VCC Live to ConnectWise tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just decide on customer info you need to move and start the transition right away.Easy transition process
No specific expertise required. Just choose what data will go to the new platform and observe the magic happening.Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing critical customer support details.Simple and easy process
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, tick what you want to take to a new database and let the tool deal with the rest for you.
Intact connections
From sender information to phone number connection, your entire database will keep their prior connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
Information is everything which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Guided migration
If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer service, we always want to improve our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from VCC Live to ConnectWise
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in ConnectWise.Next
Sustained association between object and people
When migrating your records from VCC Live to ConnectWise we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from VCC Live to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to ConnectWise work
Get ready
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from VCC Live to ConnectWise.
Connect VCC Live
Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
Connect ConnectWise
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to ConnectWise all data
Once everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from VCC Live to ConnectWise.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your ConnectWise import
Our team would be more than happy to perform a customized migration in case you have special demands.
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