VCC Live to Comm100 Help Desk
migration service

Smooth , no special expertise or coding required. A complete VCC Live to Comm100 Help Desk data migration software.

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Your best tool for VCC Live to Comm100 Help Desk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on what data you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new platform and enjoy the wonders happening.
Record completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer support details.
Automated migration

Afraid that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool simple to use as possible.

Connect the platforms, pick data, click ok, and you’re done!

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our staff members can see your passwords or records.

You may be sure that with HDM no data breaches are possible.

Record mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Simple & effective

In just a couple of clicks it will be possible to select the data arrangement, when it goes, and how.

Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to offer the most effective migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from VCC Live to Comm100 Help Desk

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Comm100 Help Desk.

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Sustained connection between object and people

When migrating your data from VCC Live to Comm100 Help Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VCC Live to Comm100 Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VCC Live to Comm100 Help Desk work

  • Prepare

    Sign up and go to our migration service.

  • Pick and link your VCC Live support desk with HDM.

  • Grant the right to access your Comm100 Help Desk account.

  • Express your requirements

    Let us know what parts of your migration you wish to tweak

  • Get your needs estimated

    We will research your application and get back to you with a price and a scope of tasks.

  • Migrate from VCC Live to Comm100 Help Desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Comm100 Help Desk import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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