VCC Live to C-Desk
migration service

Effortless , no special knowledge or coding required. A complete VCC Live to C-Desk data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from VCC Live to C-Desk

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in C-Desk.

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Maintained relation between object and people

When migrating your data from VCC Live to C-Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from VCC Live to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from VCC Live to C-Desk work

  • Prepare

    Register and go to our migration tool.

  • Connect VCC Live

    Opt and link your VCC Live service desk with HDM.

  • Give the right to access your C-Desk account.

  • Detail your requirements

    Let us know what aspects of your migration you want to modify

  • Get your needs estimated

    We'll investigate your application and get back to you with a price and a scope of tasks.

  • Migrate from VCC Live to C-Desk everything

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your C-Desk import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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