VCC Live to bold360
migration service

Trouble-free , no special expertise or programming required. A complete VCC Live to bold360 data migration instrument.

The best VCC Live to bold360 tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.

Save on your time and money

Skip complex data audit and script development processes. Just pick what data you need to migrate and set off with the transition immediately.

Simple migration

No tech knowledge or skill required. Just pick what data will go to the new solution and enjoy the miracle happening.

Data completion

Move your help desk info in full to make sure that no ticket has lost critical customer support details.

Simple and easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link your source and target, pick what you want to take to a new database and allow the system deal with the rest for you.

Data dependency

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

Record mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we work to deliver the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.

Why you should use Help Desk Migration to switch from VCC Live to bold360

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in bold360.

Retained connection between object and people

When migrating your records from VCC Live to bold360 we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

What you may migrate from VCC Live to bold360

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from VCC Live to bold360 work

Get ready
Sign-up and go to our migration wizard.
Connect VCC Live
Pick and link your VCC Live support desk with HDM.
Link bold360
Give access to your bold360 account.
Describe your business needs
Let us know exactly what parts of your migration you need to adjust
Get your needs estimated
We'll research your case and send you with a the overall cost and a scope of tasks.
Migrate from VCC Live to bold360 everything
Move all your customer service information in a single push.