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VCC Live to Artologik HelpDesk
migration service

Trouble-free , no special knowledge or programming required. A complete VCC Live to Artologik HelpDesk data migration tool.

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The best VCC Live to Artologik HelpDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the wonders happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support details.
Easy process

You don’t have to bother about coding or continuously control each piece of info moved.

Just link your source and target, choose what you need to migrate and allow the system deal with the remainder.

Data dependency

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In only a few clicks it will be possible to pick what goes where, when it starts, and in what order.

Our developers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from VCC Live to Artologik HelpDesk

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Artologik HelpDesk.

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Maintained relation between object and people

When migrating your records from VCC Live to Artologik HelpDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VCC Live to Artologik HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from VCC Live to Artologik HelpDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect VCC Live

    Pick and link your VCC Live support desk with HDM.

  • Connect Artologik HelpDesk

    Give access to your Artologik HelpDesk account.

  • Outline your needs

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Get your preferences estimated

    We'll investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from VCC Live to Artologik HelpDesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Artologik HelpDesk import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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