VCC Live to AIhelp
migration service
Extremely easy , no special skill set or programming required. A complete VCC Live to AIhelp data migration instrument.
VCC Live to AIhelp
The best VCC Live to AIhelp tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and start the transition when comfortable.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and see the wonders happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer support details.Automated tool
Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.
Link the help desks, select data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.
Security is paramount
You data is key which is why we created a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
You control the process
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our developers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Outside of providing great customer support services, we always want to improve our customer service.
As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.
Why you should use Help Desk Migration to migrate data from VCC Live to AIhelp
Strong security of your information
The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in AIhelp.Next
Maintained connection between object and people
When migrating your records from VCC Live to AIhelp we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from VCC Live to AIhelp
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from VCC Live to AIhelp work
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Get ready
Register and go to our migration software.
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Link VCC Live
Choose and link your VCC Live support desk with HDM.
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Connect AIhelp
Grant access to your AIhelp account.
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Outline your needs
Let us know exactly what parts of your migration you want to fine-tune
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Get your preferences estimated
We shall research your case and send you with a cost and a scope of tasks.
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Migrate from VCC Live to AIhelp everything
Move all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your AIhelp import
Our team would be more than happy to perform a personalized migration in case you have particular demands.
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