UVdesk to Vision Helpdesk
migration service

Extremely easy, no special know how or coding required. A complete UVdesk to Vision Helpdesk data migration software.

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The best UVdesk to Vision Helpdesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and observe the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer support information.
Effortless process

You don’t have to bother about scripting or constantly control each record moved.

Just attach both platforms, choose what you need to take to a new database and let the tool do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

Information is key which is why we developed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to pick what goes where, when it starts, and in what order.

Our software considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from UVdesk to Vision Helpdesk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you ensure that the data end up being in the right places in Vision Helpdesk.

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Maintained connection between object and people

When migrating your records from UVdesk to Vision Helpdesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UVdesk to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UVdesk to Vision Helpdesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and link your UVdesk service desk with HDM.

  • Connect Vision Helpdesk

    Give access to your Vision Helpdesk account.

  • Describe your business needs

    Let us know what elements of your migration you would like to tweak

  • Get your requirements estimated

    We will research your case and get back to you with a total price and a scope of tasks.

  • Migrate from UVdesk to Vision Helpdesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Vision Helpdesk import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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