UVdesk to UVdesk
migration service

Smooth, no special knowledge or programming required. A complete UVdesk to UVdesk data migration instrument.

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Your best tool for UVdesk to UVdesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer service information.
Easy procedure

No need to worry about scripting or constantly watch each record moved.

Just attach both platforms, pick what you want to take to a new database and let the system do the rest for you.

Preserved data links

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we developed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from UVdesk to UVdesk

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields, thus helping you to be sure that the data end up in the right places in UVdesk.

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Maintained connection between object and people

When migrating your data from UVdesk to UVdesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UVdesk to UVdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UVdesk to UVdesk work

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your UVdesk import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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