UVdesk to Magento Mirasvit HelpDesk MX
migration service

Trouble-free , no special knowledge or coding required. A complete UVdesk to Magento Mirasvit HelpDesk MX data migration tool.

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The best UVdesk to Magento Mirasvit HelpDesk MX tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and observe the wonders happening.
Data completion
Move your help desk records in full to make certain that no ticket is missing critical customer support information.
Easy procedure

No need to worry about scripting or continuously watch each record transferred.

Just link both platforms, pick what you need to take to a new database and allow the Migration Wizard do the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we developed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Simple & effective

In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.

Our developers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from UVdesk to Magento Mirasvit HelpDesk MX

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Magento Mirasvit HelpDesk MX.

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Retained relation between object and people

When migrating your records from UVdesk to Magento Mirasvit HelpDesk MX we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UVdesk to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UVdesk to Magento Mirasvit HelpDesk MX work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from UVdesk to Magento Mirasvit HelpDesk MX.

  • Complete the form with requested credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX everything

    Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from UVdesk to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Magento Mirasvit HelpDesk MX import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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