UVdesk to HESK
migration service
Smooth , no special knowledge or coding required. A complete UVdesk to HESK data migration tool.
UVdesk to HESK
Your best tool for UVdesk to HESK data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and enjoy the miracle happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer support information.Effortless process
You don’t have to bother about scripting or continuously control each piece of info moved.
Just link both platforms, choose what you need to take to a new database and allow the system deal with the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you left it.
Data safety is paramount
You data is key which is why we created a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
You’re in charge
Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In just a few clicks it is possible to select the data arrangement, when it goes, and how.
Our tech engineers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except providing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to switch from UVdesk to HESK
Strong security of your information
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in HESK.Next
Maintained link between object and people
When migrating your data from UVdesk to HESK we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from UVdesk to HESK
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from UVdesk to HESK work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from UVdesk to HESK.
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Link UVdesk
Fill in the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
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Connect HESK
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to HESK all data
When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from UVdesk to HESK.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your HESK import
Our staff would be more than happy to run a customized migration if you have special needs.
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