UVdesk to HESK
migration service

Smooth , no special knowledge or coding required. A complete UVdesk to HESK data migration tool.

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Your best tool for UVdesk to HESK data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer support information.
Effortless process

You don’t have to bother about scripting or continuously control each piece of info moved.

Just link both platforms, choose what you need to take to a new database and allow the system deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we created a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in charge

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In just a few clicks it is possible to select the data arrangement, when it goes, and how.

Our tech engineers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except providing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from UVdesk to HESK

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in HESK.

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When migrating your data from UVdesk to HESK we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from UVdesk to HESK

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from UVdesk to HESK work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from UVdesk to HESK.

  • Fill in the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect HESK

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HESK all data

    When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from UVdesk to HESK.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HESK import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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