UVdesk to Freshservice
migration serviceHelp Desk Migration partner of Freshservice

Trouble-free , no special know how or programming required. A complete UVdesk to Freshservice data migration instrument.

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The best UVdesk to Freshservice tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick the records you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the target solution and see the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost critical customer support details.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as possible.

Connect the platforms, select data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we designed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in control

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to choose what goes where, when it goes, and how.

Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from UVdesk to Freshservice

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in Freshservice.

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Maintained connection between object and people

When migrating your records from UVdesk to Freshservice we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UVdesk to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UVdesk to Freshservice work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from UVdesk to Freshservice.

  • Connect UVdesk

    Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect Freshservice

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshservice everything

    When everything's tested out, find a quiet time with the least load on the support staff and start migrating from UVdesk to Freshservice.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Freshservice import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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