UVdesk to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Extremely easy, no special knowledge or programming required. A complete UVdesk to Freshdesk data migration tool.

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The best UVdesk to Freshdesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and see the magic happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as possible.

Link the help desks, choose records, click ok, and you’re done!

Intact data links

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Security is priority

Information is key which is why we developed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from UVdesk to Freshdesk

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus helping you to make sure that the data end up being in the right destinations in Freshdesk.

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Sustained connectivity between object and people

When migrating your records from UVdesk to Freshdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from UVdesk to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from UVdesk to Freshdesk work

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Freshdesk import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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