USU Valuemation (ITSDM) import
in a few clicks

Without techs, timelack and hustle. With help of robust data import wizard.

More details

USU Valuemation (ITSDM) import tool you’ve been looking for

Your platform import issues are behind you now. Total platform to platform migration with HDM fast and hassle-free.
Save time & money
Clear process cost, a quick migration to the new platform, and no need to design the migration method. All with HDM.
Smooth setup
Simply prepare your information for migration in advance and start moving your data. No need to fiddle with anything.
Essential custom records aside
Whether it is for complying reasons, or convenience, migrate your old data to the new tool to keep up with customers easier.
Automatic migration

Why spend time moving records by hand when a machine can deal with it?

Our importing system will manage every piece of info so you don’t need to.

Preserved dependency

Using HDM, you don’t have to worry that all your moved ticket data will end up somehow scattered.

Whether it is sender info or customer details, all of this is considered during the process.

Data security

All the credentials you use during the migration process are not saved. Only authorized staff can get access to your profiles or help desk dashboards.

All the information you provide is behind a thick wall from the outside world.

Data mapping

Decide what data comes to your new solution yourself.

During the data migration, you can specify what entities to leave behind and what will move.

Ease of use

The full process was intentionally designed to allow users to run the migration themselves.

No need to have special experience or exceptional knowledge, just follow the shown hints.

Our customers are priority

One of the key priorities of our company is to make a service that we would like to receive ourselves. Even though G2 recognized our customer support, we develop continuously.

Why import data to USU Valuemation (ITSDM) utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.


Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their destination.


Preserved relations between objects and people

All tickets will be imported to USU Valuemation (ITSDM) with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.


Relations illustration

Objects you may import to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to USU Valuemation (ITSDM) in several quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and connect your source service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Grant access to your USU Valuemation (ITSDM) account.

  • Clarify your needs

    Let us know exactly what components of your migration you wish to fine-tune

  • Have your preferences estimated

    We will investigate your application and get back to you with a cost and a scope of tasks.

  • Import to USU Valuemation (ITSDM) all data

    Move all your customer support records in a single push.

We keep all of your data safe

We take security and safety very seriously and have established a comprehensive set of practices, technologies, and policies to help guarantee your data is secure.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

USU Valuemation (ITSDM) import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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