USU Valuemation (ITSDM) import
in a few clicks

Without techs, timelack and hustle. With help of robust data import wizard.

USU Valuemation (ITSDM) import tool you’ve been looking for

Your platform import issues are behind you now. Total platform to platform migration with HDM fast and hassle-free.

Save time & money

Clear process cost, a quick migration to the new platform, and no need to design the migration method. All with HDM.

Smooth setup

Simply prepare your information for migration in advance and start moving your data. No need to fiddle with anything.

Essential custom records aside

Whether it is for complying reasons, or convenience, migrate your old data to the new tool to keep up with customers easier.

Automatic migration

Why spend time moving records by hand when a machine can deal with it?

Our importing system will manage every piece of info so you don’t need to.

Preserved dependency

Using HDM, you don’t have to worry that all your moved ticket data will end up somehow scattered.

Whether it is sender info or customer details, all of this is considered during the process.

Data security

All the credentials you use during the migration process are not saved. Only authorized staff can get access to your profiles or help desk dashboards.

All the information you provide is behind a thick wall from the outside world.

Data mapping

Decide what data comes to your new solution yourself.

During the data migration, you can specify what entities to leave behind and what will move.

Ease of use

The full process was intentionally designed to allow users to run the migration themselves.

No need to have special experience or exceptional knowledge, just follow the shown hints.

Our customers are priority

One of the key priorities of our company is to make a service that we would like to receive ourselves. Even though G2 recognized our customer support, we develop continuously.

Why import data to USU Valuemation (ITSDM) utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to USU Valuemation (ITSDM) with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.

Objects you may import to USU Valuemation (ITSDM)

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to USU Valuemation (ITSDM) in several quick steps

Prepare
Sign-up and go to our migration wizard.
Link source Help Desk
Pick and connect your source service desk with HDM.
Connect USU Valuemation (ITSDM)
Grant access to your USU Valuemation (ITSDM) account.
Clarify your needs
Let us know exactly what components of your migration you wish to fine-tune
Have your preferences estimated
We will investigate your application and get back to you with a cost and a scope of tasks.
Import to USU Valuemation (ITSDM) all data
Move all your customer support records in a single push.

We keep all of your data safe

We take security and safety very seriously and have established a comprehensive set of practices, technologies, and policies to help guarantee your data is secure.

Check our security guide