USU Valuemation (ITSDM) to Zent.io
migration service

Effortless , no special expertise or coding required. A complete USU Valuemation (ITSDM) to Zent.io data migration tool.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from USU Valuemation (ITSDM) to Zent.io

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Zent.io.

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Retained connection between object and people

When migrating your data from USU Valuemation (ITSDM) to Zent.io we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from USU Valuemation (ITSDM) to Zent.io

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from USU Valuemation (ITSDM) to Zent.io work

  • Prepare

    Register and go to our migration service.

  • Pick and connect your USU Valuemation (ITSDM) service desk with HDM.

  • Grant the right to access your Zent.io account.

  • Detail your business needs

    Let us understand precisely what components of your migration you want to fine-tune

  • Get your requirements estimated

    We will analyze your application and get back to you with a price range and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to Zent.io all data

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Zent.io import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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