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USU Valuemation (ITSDM) to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Effortless , no special knowledge or coding required. A complete USU Valuemation (ITSDM) to Zendesk data migration software.

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Your best tool for USU Valuemation (ITSDM) to Zendesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and observe the miracle happening.
Record completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer service details.
Simple and easy process

No need to worry about scripting or constantly control each record transferred.

Just attach your source and target, choose what you need to take to a new database and allow the tool deal with the rest for you.

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have see your passwords or other information.

You may be certain with HDM no data breaches will take place.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In just a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and how.

Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from USU Valuemation (ITSDM) to Zendesk

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Zendesk.

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Maintained association between object and people

When migrating your data from USU Valuemation (ITSDM) to Zendesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to Zendesk work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from USU Valuemation (ITSDM) to Zendesk.

  • Connect USU Valuemation (ITSDM)

    Fill in the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk all data

    Once everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from USU Valuemation (ITSDM) to Zendesk.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
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Let a professional run your Zendesk import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
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