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USU Valuemation (ITSDM) to WonderDesk
migration service

Extremely easy , no special skill set or programming required. A complete USU Valuemation (ITSDM) to WonderDesk data migration instrument.

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The best USU Valuemation (ITSDM) to WonderDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick the records you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and see the wonders happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer service details.
Effortless procedure

You don’t have to bother about coding or constantly control each record transferred.

Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we created a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to WonderDesk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in WonderDesk.

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Sustained association between object and people

When migrating your records from USU Valuemation (ITSDM) to WonderDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to WonderDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to WonderDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and connect your USU Valuemation (ITSDM) support desk with HDM.

  • Connect WonderDesk

    Give access to your WonderDesk account.

  • Describe your requirements

    Let us understand precisely what components of your migration you want to fine-tune

  • Have your preferences estimated

    We will investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to WonderDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your WonderDesk import

Our team would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation

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