USU Valuemation (ITSDM) to Vivocha
migration service

Effortless , no special know how or coding required. A complete USU Valuemation (ITSDM) to Vivocha data migration instrument.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Vivocha

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Vivocha.

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When migrating your data from USU Valuemation (ITSDM) to Vivocha we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from USU Valuemation (ITSDM) to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from USU Valuemation (ITSDM) to Vivocha work

  • Prepare

    Sign up and go to our migration tool.

  • Opt and link your USU Valuemation (ITSDM) support desk with HDM.

  • Connect Vivocha

    Give the right to access your Vivocha account.

  • Express your business needs

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Have your preferences estimated

    We'll research your application and get back to you with a price range and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to Vivocha everything

    Move all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Vivocha import

Our staff would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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Help Desk Migration service


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