USU Valuemation (ITSDM) to UserEcho
migration service
Smooth , no special know how or coding required. A complete USU Valuemation (ITSDM) to UserEcho data migration tool.
USU Valuemation (ITSDM) to UserEcho
Your best tool for USU Valuemation (ITSDM) to UserEcho data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to move and set off with the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the target system and observe the magic happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer service information.Effortless process
No need to worry about scripting or continuously control each piece of info moved.
Just attach both platforms, pick what you need to migrate and let the system do the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
Information is key which is why we created a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.
Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Except providing great customer service, we always aim to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to UserEcho
Strong security of your data
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in UserEcho.Next
Maintained connectivity between object and people
When migrating your data from USU Valuemation (ITSDM) to UserEcho we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to UserEcho
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Valuemation (ITSDM) to UserEcho work
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Prepare
Sign up and go to our migration service.
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Connect USU Valuemation (ITSDM)
Opt and connect your USU Valuemation (ITSDM) service desk with HDM.
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Link UserEcho
Give access to your UserEcho account.
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Express your business needs
Let us know what components of your migration you want to tweak
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Get your preferences estimated
We will analyze your application and get back to you with a price and a scope of tasks.
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Migrate from USU Valuemation (ITSDM) to UserEcho all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your UserEcho import
Our staff would be more than happy to perform a customized migration if you have specific needs.
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