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USU Valuemation (ITSDM) to TOPdesk
migration service

Effortless , no special know how or coding required. A complete USU Valuemation (ITSDM) to TOPdesk data migration instrument.

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Your best tool for USU Valuemation (ITSDM) to TOPdesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just choose what data you need to move and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new system and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost critical customer service information.
Automated migration

Afraid that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool accessible as it can possibly be.

Attach the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to select what goes where, when it goes, and how.

Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to TOPdesk

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in TOPdesk.

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When migrating your data from USU Valuemation (ITSDM) to TOPdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to TOPdesk work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from USU Valuemation (ITSDM) to TOPdesk.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to TOPdesk everything

    Once everything's validated, find a quiet time with the least load on the support department and begin migrating from USU Valuemation (ITSDM) to TOPdesk.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
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Let a professional perform your TOPdesk import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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