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USU Valuemation (ITSDM) to Textline
migration service

Trouble-free , no special skill set or coding required. A complete USU Valuemation (ITSDM) to Textline data migration software.

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The best USU Valuemation (ITSDM) to Textline tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick customer info you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the new solution and observe the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing critical customer support details.
Easy procedure

You don’t have to bother about scripting or constantly watch each record transferred.

Just attach your source and target, tick what you need to migrate and let the tool deal with the rest for you.

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees can see your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to pick the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to deliver the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Textline

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Textline.

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Sustained connectivity between object and people

When migrating your records from USU Valuemation (ITSDM) to Textline we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Textline

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to Textline work

  • Get ready

    Register and go to our migration tool.

  • Select and link your USU Valuemation (ITSDM) support desk with HDM.

  • Give access to your Textline account.

  • Outline your requirements

    Let us know what components of your migration you wish to tweak

  • Have your needs estimated

    We'll investigate your case and send you with a price range and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to Textline all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Textline import

Our team would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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