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USU Valuemation (ITSDM) to SupportBee
migration service

Smooth , no special skill set or programming required. A complete USU Valuemation (ITSDM) to SupportBee data migration tool.

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Your best tool for USU Valuemation (ITSDM) to SupportBee data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on what data you need to move and set off with the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing essential customer service details.
Automated migration

Worried that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool interface simple to use as possible.

Connect the platforms, choose records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

Information is key which is why we created a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to SupportBee

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in SupportBee.

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Sustained connection between object and people

When migrating your data from USU Valuemation (ITSDM) to SupportBee we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from USU Valuemation (ITSDM) to SupportBee work

  • Prepare

    Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from USU Valuemation (ITSDM) to SupportBee.

  • Connect USU Valuemation (ITSDM)

    Fill out the form with required credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect SupportBee

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SupportBee everything

    When everything's validated, choose a quiet time with the least load on the support staff and begin migrating from USU Valuemation (ITSDM) to SupportBee.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SupportBee import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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