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USU Valuemation (ITSDM) to SteadyPoint Office 365 Help desk
migration service

Extremely easy , no special knowledge or programming required. A complete USU Valuemation (ITSDM) to SteadyPoint Office 365 Help desk data migration tool.

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The best USU Valuemation (ITSDM) to SteadyPoint Office 365 Help desk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick customer info you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and observe the wonders happening.
Data completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer service information.
Automated tool

Worried that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as possible.

Connect the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your customer data comes complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our team members have access to your passwords or other information.

You can be certain with HDM no data breaches are possible.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we aim to propose the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from USU Valuemation (ITSDM) to SteadyPoint Office 365 Help desk

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in SteadyPoint Office 365 Help desk.

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Sustained relation between object and people

When migrating your records from USU Valuemation (ITSDM) to SteadyPoint Office 365 Help desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to SteadyPoint Office 365 Help desk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Select and connect your USU Valuemation (ITSDM) service desk with HDM.

  • Give access to your SteadyPoint Office 365 Help desk account.

  • Clarify your requirements

    Let us know exactly what components of your migration you want to fine-tune

  • Get your needs estimated

    We will research your case and get back to you with a price range and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to SteadyPoint Office 365 Help desk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SteadyPoint Office 365 Help desk import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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