USU Valuemation (ITSDM) to Solvemate
migration service
Trouble-free , no special expertise or programming required. A complete USU Valuemation (ITSDM) to Solvemate data migration tool.
USU Valuemation (ITSDM) to Solvemate
The best USU Valuemation (ITSDM) to Solvemate tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on the records you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and see the wonders happening.Data completion
Move your help desk records in full to make sure that no ticket has lost essential customer service information.Automated tool
Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Link the platforms, pick data, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you left it.
Data safety is paramount
You data is everything which is why we designed a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You’re in control
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from USU Valuemation (ITSDM) to Solvemate
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Solvemate.Next
Retained connectivity between object and people
When migrating your records from USU Valuemation (ITSDM) to Solvemate we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Valuemation (ITSDM) to Solvemate work
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Get ready
Register and go to our migration wizard.
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Connect USU Valuemation (ITSDM)
Opt and connect your USU Valuemation (ITSDM) service desk with HDM.
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Connect Solvemate
Give access to your Solvemate account.
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Describe your needs
Let us know what elements of your migration you want to fine-tune
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Have your needs estimated
We will analyze your case and send you with a total price and a scope of tasks.
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Migrate from USU Valuemation (ITSDM) to Solvemate everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Solvemate import
Our team would be more than happy to run a custom migration if you have specific demands.
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