USU Valuemation (ITSDM) to SmarterTrack
migration service
Trouble-free , no special know how or programming required. A complete USU Valuemation (ITSDM) to SmarterTrack data migration tool.
USU Valuemation (ITSDM) to SmarterTrack
The best USU Valuemation (ITSDM) to SmarterTrack tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on what data you need to transfer and start the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the target platform and enjoy the wonders happening.Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer support information.Easy process
No need to worry about scripting or continuously control each piece of info transferred.
Just attach your source and target, pick what you want to take to a new database and let the tool do the rest for you.
Data maintenance
Your customer data comes unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we aim to offer the most effective migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to SmarterTrack
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in SmarterTrack.Next
Sustained connection between object and people
When migrating your records from USU Valuemation (ITSDM) to SmarterTrack we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Valuemation (ITSDM) to SmarterTrack work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from USU Valuemation (ITSDM) to SmarterTrack.
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Link USU Valuemation (ITSDM)
Complete the form with requested credentials to allow our data migration tool to access information from your current help desk.
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Link SmarterTrack
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SmarterTrack everything
Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from USU Valuemation (ITSDM) to SmarterTrack.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your SmarterTrack import
Our team would be more than happy to perform a customized migration in case you have specific demands.
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