USU Valuemation (ITSDM) to Sightcall
migration service
Trouble-free , no special skill set or coding required. A complete USU Valuemation (ITSDM) to Sightcall data migration instrument.
USU Valuemation (ITSDM) to Sightcall
The best USU Valuemation (ITSDM) to Sightcall tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply choose customer info you need to transfer and start the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the target system and observe the wonders happening.Data structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost critical customer service details.Automated tool
Scared that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool simple to use as it can possibly be.
Connect the help desks, pick data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
You data is key which is why we created a method that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You control the process
Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to pick the data arrangement, when it goes, and how.
Our software took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Sightcall
Strong security of your information
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Sightcall.Next
Maintained connection between object and people
When migrating your records from USU Valuemation (ITSDM) to Sightcall we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to Sightcall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from USU Valuemation (ITSDM) to Sightcall work
Get ready
Register and go to our migration service.
Connect USU Valuemation (ITSDM)
Choose and connect your USU Valuemation (ITSDM) support desk with HDM.
Link Sightcall
Grant the right to access your Sightcall account.
Describe your requirements
Let us understand precisely what elements of your migration you want to modify
Get your preferences estimated
We will research your case and get back to you with a total price and a scope of work.
Migrate from USU Valuemation (ITSDM) to Sightcall all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your Sightcall import
Our team would be more than happy to perform a customized migration if you have special needs.
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