USU Valuemation (ITSDM) to Sightcall
migration service

Trouble-free , no special skill set or coding required. A complete USU Valuemation (ITSDM) to Sightcall data migration instrument.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Sightcall

Strong security of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Sightcall.

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Maintained connection between object and people

When migrating your records from USU Valuemation (ITSDM) to Sightcall we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from USU Valuemation (ITSDM) to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from USU Valuemation (ITSDM) to Sightcall work

  • Get ready

    Register and go to our migration service.

  • Connect USU Valuemation (ITSDM)

    Choose and connect your USU Valuemation (ITSDM) support desk with HDM.

  • Grant the right to access your Sightcall account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you want to modify

  • Get your preferences estimated

    We will research your case and get back to you with a total price and a scope of work.

  • Migrate from USU Valuemation (ITSDM) to Sightcall all data

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Sightcall import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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