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USU Valuemation (ITSDM) to ServiceNow
migration service

Trouble-free , no special know how or programming required. A complete USU Valuemation (ITSDM) to ServiceNow data migration instrument.

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The best USU Valuemation (ITSDM) to ServiceNow tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick what data you need to move and set off with the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new solution and enjoy the magic happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer service details.
Effortless procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

You data is key which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks you will be able to select what goes where, when it starts, and how.

Our software took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to ServiceNow

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in ServiceNow.

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When migrating your records from USU Valuemation (ITSDM) to ServiceNow we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to ServiceNow work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from USU Valuemation (ITSDM) to ServiceNow.

  • Connect USU Valuemation (ITSDM)

    Fill out the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect ServiceNow

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceNow all data

    When everything's validated, find a quiet time with the minimal load on the support team and start migrating from USU Valuemation (ITSDM) to ServiceNow.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServiceNow import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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