USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage)
migration service
Smooth , no special know how or coding required. A complete USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage) data migration software.
USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage)
Your best tool for USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage) data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on the records you need to migrate and start the transition immediately.Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and see the miracle happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer service details.Simple and easy procedure
No need to worry about coding or constantly watch each record transferred.
Just attach your source and target, pick what you want to migrate and let the system do the rest for you.
Data maintenance
Your information migrates unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our staff members have see your passwords or records.
You can be certain with HDM no data breaches are possible.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage)
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in SolarWinds Service Desk (Samanage).Next
Retained association between object and people
When migrating your data from USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage) we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage) work
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Prepare
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage).
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Connect USU Valuemation (ITSDM)
Fill in the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) everything
Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from USU Valuemation (ITSDM) to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your SolarWinds Service Desk (Samanage) import
Our staff would be more than happy to perform a customized migration if you have specific demands.
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