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USU Valuemation (ITSDM) to Requestor
migration service

Trouble-free , no special skill set or coding required. A complete USU Valuemation (ITSDM) to Requestor data migration tool.

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The best USU Valuemation (ITSDM) to Requestor tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the target system and see the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer support information.
Automated tool

Worried that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Connect the platforms, choose records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you expected.

Security is priority

You data is key which is why we created a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to choose what goes where, when it starts, and in what order.

Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Except producing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from USU Valuemation (ITSDM) to Requestor

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Requestor.

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When migrating your records from USU Valuemation (ITSDM) to Requestor we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from USU Valuemation (ITSDM) to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from USU Valuemation (ITSDM) to Requestor work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and link your USU Valuemation (ITSDM) service desk with HDM.

  • Connect Requestor

    Give access to your Requestor account.

  • Describe your requirements

    Let us know exactly what aspects of your migration you need to fine-tune

  • Get your preferences estimated

    We shall analyze your case and send you with a total price and a scope of tasks.

  • Migrate from USU Valuemation (ITSDM) to Requestor all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Requestor import

Our team would be more than happy to perform a custom migration in case you have special needs.
Get a price estimation

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